How One Man Saved the Internet

I was sure that this post was going to be a major rant. For about two years we have had on-and-off connection issues and, DAMMIT, it was affecting our raiding.

Some background: We have two choices here for internet, but because of service bundling, we would have to pay twice as much if we had to split the services.  We’ve had numerous tech calls/visits with no long-term solution.  We were guaranteed that the tech coming out this Saturday would be accompanied by the local area supervisor. If the supervisor didn’t show, we planned on sending the tech on his merry way and canceling our service on Monday.

Lo and behold, Ben, the tech, showed up totally unaware that we were supposed to have a supervisor as well.   He asked that we at least let him check out the immediate problem (3 days of absolutely horrible or no connection) while he was there.  Ok, fine, because we could do next to nothing and had missed another raid, why not.

But he didn’t pull out his meters and tell us “everything reads fine” and that “it must be your equipment” or “your router settings must be wrong”, or “you must have bad lines in the house”, etc. He sat down with us and asked us about the problems we had been having, what we had been told, and what had been done.

Then he called his “tech support for the techs” as many others had.  Guess what they said?  Yep, “it must be their equipment/router settings/bad lines” etc.  Ben was clearly annoyed, thanked them for their “help”, and hung up (really? WTH? did this guy care?).

Any of you out there fans of Ghost Hunters?  That was what Ben was.  At one point he even said the words, “I need to disprove this before I move on to the next thing.”  It was obvious that he didn’t intend to leave until he had resolved the issue.  Or maybe he was waiting for an invite to dinner – Mustafah was making his famous spaghetti at the time.

Then Ben started checking things out.  He found both the splitter coming into the house and the splitter going to the TVs and modems were BOTH configured improperly.  The teeny tiny TV in the upstairs bedroom was getting the “full” juice, the TV in the family room was getting the next chunk, and the modems were getting the “leftovers”.  WTH?  No one caught that before?

He corrected all that and amazingly we now had downstream power levels around +7.8 (up from -8.8) and the upstream power level dropped from 58 to about 37.   Seriously, I have never seen even ONE positive reading on the DS and the UP had always been between 54 and 58.

But Ben wasn’t done.  On our two computers, we checked the power levels and ran dueling speed and ping tests.  Hmmm.  The power levels and speeds were still fluctuating wildly.  Ben then found that there was one small section of the cable that was not new.  As he removed it, he found that it had a small kink and another small pinch.  He replaced it. Our internet stabilized.

Ben, we thank you from the bottom of our hearts/wallets.  You did what no one else was capable of doing for the last two years.  It is amazing that one man (person) can make a company, especially while many others are breaking it.  We even got a phone call from Ben a little while ago, checking to see if it was still working properly.

One man saved the internet.  Ben – we /salute you.

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Think Twice Before you Pug…

The following is not directed at anyone in particular, but rather at the collective “you” of anyone here or elsewhere.

The next time you pug, think twice before you make a scathing remark to that guy that pulled the three mobs accidentally or that guy that did not immediately hold aggro when an aggro whore with gear 2 levels above him starting hitting the mobs with everything he had, or that guy that…. (you get the picture)…

Now think about who you may be running with.

Go on, I have time. /filing fingernails

You don’t have a clue, do you?  How would you know?  And you don’t really know why or what happened when the “dude WTF don’t <fill in the blank>” happened either.

Now, go read this.  Go on, I have time – I’ll even go read it with you.

Wow.  Not much else can be said (although you know I will find <a few words>, you know, just to tidy up the edges).

Being on the internet, you may feel that you can treat others rudely because there are no consequences: “oh, they are on another server, so what if I piss them off, not like I am going to see them again.”

You remember me telling you about that pally healer than DI’d the tank when Putricide was at 2%, right?  She was so excited that the guild was going to kill that boss for the first time that she lost focus for a second and caused the raid to wipe.  Did she get berated in front of the entire raid?  Was she told that she was f’ing stupid and needed to L2heal?

Remember that we have all done stupid things at some time. Some that we may have control over, some that we may not.

No one made you the god of WoW.  #ignore that only in reference to the fact the I am the WoW goddess.

To quote a poster responding to this thread who could not have said it better:

“The point is that everyone you play with is a person with feelings that feel pain.  Sorry we’re not all “tough” like you.  What is so terrible about showing people a little kindness and compassion, even if you dont know them?  Yeah, it’s easy to get away with being a jerk when you’re hiding your identity behind a computer screen, but it really only points your own insecurities and flaws.  Maybe you’ve had a tough a life; it does not entitle you to treat others poorly.  The OP isn’t asking for handouts, she’s asking for a little tolerance and kindness.  If you’re so broken that you cant give that, then I’d say that’s a pretty good reason to pity you.”

So the next time before you think about telling someone L2P and kick them from the group, L2 not be a dickhead.  Take a deep breath.  We all need to be more tolerant and remember that this is just a f’ing game.

And thanks to @staticnnonsense for tweeting this.

The Story That Never Was….

So, I had surgery on Friday to fix a blocked tear duct in my eye.  The doctor said that I would have one or two very black eyes for a couple of weeks.  I encouraged everyone to get their stories ready to harass Mustafah.  But Babylicious said that I needed a story myself.  So, I had my story ready, but lo and behold, I did not end up with any noticeable bruising.  Well, Baby and others still wanted  to hear the story.  So here is the story that never was (and I doubt it will live up to the build up it has received):

So, there was this baar (that is how us tough folks say “bear”) and he was all “hey, hey, hey” and  I was all “you can’t take peoples’ pic-i-nic baskets.”  He looked around and was all “I don’t see Ranger Smith” and I was all “well you see Ranger ME!” and I bopped him one.  The thing I forgot was that he was smarter than your average bear and he bopped me one back – and gave me this BooBoo.